Thank you for contacting Kryptonite. We are temporarily pausing some services, like key replacement and certain warranty requests. We apologize for this inconvenience and appreciate your patience and understanding during this unique time. If you have further questions, please reach out to speak to a customer service representative directly at 1-800-SAY-LOCK (729-5625) or 781-828-6655.
Many of our locks are sold with our key safe service, which provides your first set of replacement keys for free.
Registering your key number or combination with Kryptonite does not automatically activate your anti-theft protection registration (if available with your lock). You must register for anti-theft protection coverage separately.
If you are unsure if your lock comes with this service look for the Key Safe logo on the product package or check under the product features tab in the product section of the website.
To order your Key Safe replacement keys, please provide your details and be sure to select Key safe under "Question Type".
Order key safe keys
To order keys that don't have key safe service, or if you need additional sets of replacement keys, there is a nominal charge (great for large families, forgetful kids, etc.) Please continue with the order form below.
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