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ANTI-THEFT PROTECTION OFFER

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WHAT IS THE ANTI-THEFT PROTECTION OFFER?

KNOWN AS ATPO

Kryptonite stands behind its products by providing an Anti-Theft Protection Offer on specific locks. Created by Kryptonite in 1978, the Anti-Theft Protection Offer is a program that reimburses registered customers for a specific monetary amount in the event their bicycle/motorcycle is stolen due to the opening or breaking of the lock by force. ATPO coverage is not bicycle insurance and there is no affiliation with an insurance company. The offer is administered by Kryptonite.

HOW DOES ATPO WORK?

If your bicycle or powersport vehicle is stolen because of the malicious or unintended opening or breaking of the Kryptonite lock by force, we will pay you the lesser of one of the following, subject to a maximum amount based on the type of lock product identified in the claim:

 

[1] the base cost of your bicycle or powersport vehicle excluding tax and accessories;

or

[2] any insurance deductible

(Note: Kryptonite requires proof of payment from your insurance company prior to paying your deductible under this Offer). 

*This offer is not for commercial use.  It is intended for consumers only

Please visit our FAQ section for further inquiries on registering:  FAQ

 

To locate the ATPO coverage amount, look for the sticker on the front of your Kryptonite lock package or check the product page on our website.

Remember this is an OPTIONAL offer and you MUST register to participate in the Program.

HOW DO I KNOW IF I AM ELIGIBLE TO REGISTER FOR ATPO?

The ATPO is available to customers who purchase certain u-locks and chains (ATPO noted on package and on website) in the following countries:

Austria

Belgium

Bulgari

Canada

Croatia

Czech Republic

Denmark

Finland

France

Germany

 

Greece

Hungary

Iceland

Ireland

Israel

Italy

Latvia

Lithuania

Luxembourg

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Switzerland

United Kingdom

United States

To be eligible a customer must register online at the Kryptonite website (kryptonitelock.com) within 30 days of lock purchase.

WHAT YOU NEED TO REGISTER:

The following pieces of information are required for registration:

  1. Contact details
  2. Lock information including a copy of the itemized receipt of purchase
  3. Key number of your lock
  4. Vehicle information including vehicle type (bike/powersport), base cost, the serial #
  5. An itemized copy of the bill of sale
  6. An image of your bicycle or powersport vehicle

If you do not have internet access, you may request a print registration by contacting us at 800-SAY-LOCK (US/Canada) or 001 781-828-66555 (UK/Europe).

WHAT YOU ARE COVERED UP TO - BIKE:

SECURITY RATINGS$£
5/10$500€400£300
6/10$1,750€1,500£1,000
7/10$2,500€2,250£1,500
8/10$3,000€2700£2,000
9/10$4,000€3,500£2,500
10/10$5,000€4,500£3,000

WHAT YOU ARE COVERED UP TO - POWERSPORT:

SECURITY RATINGS$£
5/10$250€225£200
6/10$500€400£300
7/10$750€700£500
8/10$1000€900£750
9/10$1500€1250£1000
10/10$2000€1750£1250

COST TO REGISTER:

SECURITY RATINGS1 YEAR3 YEARS5 Years
5/10$14.99$28.99$34.99
6/10$14.99$28.99$34.99
7/10$14.99$28.99$34.99
8/10$14.99$28.99$34.99
9/10free$28.99$34.99
10/10free$28.99$34.99

FILING A CLAIM

REQUIREMENTS IN THE EVENT OF A THEFT:

  1. Report the theft to the police within 72 hours.
  2. Immediately report the theft to your insurance company, if covered by insurance.
  3. Notify Kryptonite within seven (7) days of the theft: submit a ticket through our website

or call us: UNITED STATES / CANADA: 800-SAY-LOCK | EUROPE: +001781-828-6655

REMINDER:

Cables and accessories are NOT covered under ATPO. If you purchased a u-lock/cable combination pack the u-lock is covered but the cable is only a secondary deterrent as stated on the package, and SHOULD NOT be used as your primary lock.

REMEMBER YOU MUST HAVE REGISTERED FOR ATPO TO FILE A CLAIM.

In order to file the claim you need the following pieces of information:

  1. Contact details, including your email address.
  2. Registration confirmation number, (would be in your registration confirmation email).
  3. Copy of the official police report.
  4. Description of the lock-up - provide info on how the lock failed (we always recommend locking to a secured stationary object).
  5. Image of the broken lock*.
  6. Image of one original key.
  7. Proof of deductible from insurance company, if covered by insurance.

*Kryptonite reserves the right to request the actual lock

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